Case Study: HTL

“We chose SAP Business One and Waste & Recycling One as it gave complete transparency across our operating units, allowing us to add new technologies, scale, grow and acquire new businesses.”

~ Peter Alexander – Director, HTL Group

Automation and control of data, process and reporting with Waste & Recycling One

One of London’s leading recycling and waste management specialists, HTL, worked with ISB Global to implement Waste & Recycling One and integrate operations across all sites. Faster, more accurate operations and accounting transactions has led to a doubling of sales revenue and increased growth.


Manual systems and several separate applications needed to be replaced with software that integrated operations and accounting with automated reporting capabilities.

HTL wanted to utilise ERP and integrated waste and recycling operations to automate process to be able to focus on growth.

Why ISB Global?

Waste & Recycling One offered a full suite of automated waste and recycling operations processes, reporting and analytics with the ability to rapidly scale, adding new, pre- integrated processes and technologies to aid in rapid growth.

ISB Global and SAP covered both industry and software vendor expertise with unrivaled software updates, support and maintenance.


Since Waste and Recycling One has been implemented, HTL has the integrated ERP and waste and recycling operations they desired and have seen benefits including:

  • SAP, Waste & Recycling One has increased speed and accuracy of operations and accounting transactions across all materials streams and business units.
  • Operational profitability has increased across all four companies, without the need to increase headcount, thanks to line level control over cost and profit margins.
  • HTL has identified areas for extensive growth, doubling turnover with no increase in back-office staff.
  • New business units can be assimilated fast, seizing a market opportunity quickly and exploiting a demand in material stream for increased profitability.
  • Analytics technology provides invaluable intelligence for cost reduction and profitability opportunities.

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Industry: Utilities, Waste & Recycling

Products & Services: Recycling and waste management services

Users: 15

80% Increased visibility of profitability across all order transactions

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