Hinkcroft Group Ltd (HTL) choose SAP, Waste & Recycling One
“We chose SAP Business One & Waste & Recycling One because it provided us with the seamless ability to expand through organic growth or through acquisition.”
Peter Alexander, Director, Hinkcroft Group Ltd
Hinkcroft Group Ltd is a group of waste, resource and recycling companies, established in 1977, making it one of the most well known in London. The business now comprises of several companies dealing with a multitude of resource streams and a diverse range of services that include dry recyclables, a variety of container, collection and disposal services, inner city transfer stations, WEEE, and Aggregate supply.
The Issues – Manual Systems Hinkcroft recognised that if they were going to continue to keep up with developments in legislation, drive business forward and continue to serve customers with maximum efficiency, they needed to change from their manual based systems.
Generally, these involved a number of paper based and spreadsheet systems, resulting in increased work effort. For example, accompanying job schedule Duty of Care documentation would be handwritten through a number of stages and represent several different legal documents.
Accounts also had similar types of manual processes in place. The use of spreadsheets was widespread and the use of hard copy documents meant re-entering information in the accounts system, this resulted in further duplication of effort and could leave room for error. Hinkcroft understood that these problems could result in a huge cost to the business – considerable time was spent on administration. Job and container tracking was made difficult, legal and accompanying documentation was nearly always a rekeying exercise and on occasion, customer service could be jeopardised.
The Solution – Automation, Integration and Compliance. These situations did not help the business to grow, and had an affect on staff motivation – Hinkcroft decided to seek a solution. They had met with ISB Global at the RWM Exhibition and knew of SAP, Waste & Recycling One, so they decided to explore the solution in more depth. As SAP Waste & Recycling One is an Enterprise Resource Planning (ERP) application built for small to midsize companies, it has its own integrated accounts and financial system, so invoices can be raised automatically. Job order management, scheduling and confirmation are also included so all data on a particular job is one database. Extracting information is made a great deal easier due to the use of Master Data and wealth of reports that are already included.
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